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You’ll be welcomed at our unique Ice Palace by the Ice Guard and Palace Eskimo who will lead you through the magical tree lined pathway. On your way to see Santa, jump into the bauble pods to have your photo taken and marvel at the magical walkway filled with arctic animals and other festive grotto characters.

At the entrance to the Palace you will be greeted by the Ice Queen who will lead you to the Palace doors where you’ll be met by Santa’s Ice Elves. They will take you through the Palace corridors and in to see Santa who is awaiting your arrival.

During your visit with Santa, each child will be given a luxury, commemorative plush toy and there’s time for a photo keepsake of your visit which you can purchase from the Ice Palace Photo Shop.

Filled with magic, excitement and an enchanting atmosphere, this year’s Santa’s Grotto is a very merry must.

Ice Skating
Our beautiful 6,000 square foot real ice rink promises great skating for all… but unlike so many others is inside in the warm and dry!
As long as you are 4 years old or more you can skate but all 4-7 year olds must be accompanied by an adult on skates (and we recommend 7-12 year olds are supervised too).
Up to fifteen Fun Skate Penguins are available for hire on a first come basis from the Skate Hire Counter for £5.00 each. (Please note these are not meant as a skate aid but simply for fun for small children and a height limit of 1.2m applies).
Booking in advance at weekends and in the Christmas holidays is advised as demand is high and availability limited!
Bookings are now on-sale.
Skating prices start from just £7 for a child, £8 for a junior, £9 for an adult and £28 for a family of 4 – every day except Christmas Week*.

Giant Snow Slide
Bluewater’s Winter Wonderland Mega Snow Slide is a unique experience and arguably our most popular attraction! For the last five years kids (and grown-ups) of all ages have whizzed and whooshed from top to bottom and this year the Snow Slide will be BIGGER, FASTER and BETTER than ever before!
The Giant Snow Slide costs 3 tokens for 2 rides and cannot be booked in advance – you can buy your ride tokens when you arrive here at Winter Wonderland

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